How To Consign With Us
We would love to sell your gently-used clothing for you!
Luster & Oak provides an eco-friendly alternative to throwing out your quality goods. We specialize in vintage & consignment items.
What is Consignment?
Consignment is when you place an item for sale but you retain ownership until the item is sold. You’ll receive payment for the item right after it sells!
Luster & Oak provides an eco-friendly alternative to throwing out your quality goods.
Consignment not only helps you get your money back for old clothes, but it also provides students and frugal consumers with a cost-friendly alternative to shopping within the Waterloo region.
How does it work?
Step One: Clean out your closet
Selling your clothes at Luster & Oak is a great way to de-clutter your closet or part with the clothes you spent good money on but got no wear out of. We make it easy to sell your previously loved threads. We accept items that are in season and in great condition. We look for trendy clothes that your willing to sell for less than their original retail price. We love vintage threads too, but lately our focus has been on more recent and 90’s items such as: Levi’s cutoffs, flannel shirts, Dr. Martens, vintage t-shirts and jackets.
Step Two: Schedule an appointment
Simply schedule a drop-off appointment to bring in your pre-loved items. Appointments must be made at least three days in advance. When you come in we’ll go through your clothes, pick out the items we think will sell and price them accordingly. The items we take are tracked in our inventory system and you’ll receive an email with the list of items and the prices you’ll receive for each item after they sell. Generally our consignment is 50/50, so if you’re getting $10 for an item, we’ll sell it for $20. In some cases you may receive a higher percentage. If we don’t sell your item within the quoted time frame, then your item is returned to you at no cost.
Step Three: Pick up your funds
You can check on the status of your items by requesting a sales update through email, phone (519-886-4527) or in-store. Please be aware that because of the high number of consigners we have, we do not contact you upon the sale of your items. It is your responsibility to check on the status of your account. Once you are happy with the amount of sales you’ve made, you can schedule an appointment to pick up your funds. Again, we ask that you schedule your pick-up appointment three days in advance. You also have the option to use your accumulated funds anytime on the spot as tax-free in-store credit.
What clothes won’t be take?
- Clothes with stains or rips
- Out of season clothes (i.e. We can’t take winter jackets in the summer)
Brands we generally won’t accept:
- American Eagle
- Abercrombie & Fitch
- Hollister Co.
- Old Navy
- Sirens (SWS, Streetwear Society)
Still interested? Set up an appointment below!
Do I need to make an appointment?
Yes. To help us best serve our customers we require an appointment be made in advance.
We reserve the right to refuse any item for any reason. Items may be refused based on defects such as stains, rips or tears. We may refuse to offer consignment services to any customer for any reason. It is the consigner’s responsibility to ensure that all unsold items have been picked up before 180 days have passed since the date of consignment. Any unpaid accounts must be collected before one year has passed since the start date. Clothes or accounts which have not been claimed after their deadlines are considered to be abandoned and the consignor (Luster & Oak) will not be held liable for the loss of those items, or any amounts unpaid. We are not responsible for the loss or damage of any items.